Krystal Cancun, Cancun

My experience at the hotel was quite mixed. On one hand, I met a staff member named Justo who provided outstanding service that made my trip enjoyable. On the other hand, I faced numerous challenges, from a chaotic check-in process to disappointing room conditions and a lack of customer service in dining areas. I also found the beach atmosphere to be overly loud and disruptive, which detracted from the relaxation I was seeking.

I had a fantastic week-long stay at Hotel Krystal Cancun! The beach location is incredible, with stunning views and easy access to shops and markets. The rooms are spacious and clean, and the pools are absolutely beautiful. The food was delicious without any issues during my trip. However, some parts of the hotel seem outdated, with issues like slow service and occasional maintenance hiccups. Overall, it's a wonderful place to relax and enjoy Cancun.

I had an amazing stay at this hotel, primarily due to the breathtaking views from my balcony and the affordable prices. While the food was a bit lacking, I found plenty of great restaurants nearby. The combination of the stunning scenery and value for money makes this place worth it, despite some minor drawbacks.

My stay at Kristal Cancun was extremely disappointing due to the service and management. The rooms were not worth the frustration we faced with the cons of bad staff attitude and inadequate facilities overshadowing the few redeeming aspects of our visit. While one waitress stood out with her friendliness, the overall experience was plagued with challenges and mishaps.