Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From245US$ /night
Check-in
08Mar2026Select date
Check-out
09Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
-
Next to the beach
Very good
7.8
7.1
/10
2.9
/5

Krystal Cancun, a 4-star resort, offers a vibrant beachfront experience in Punta Cancún, featuring 502 rooms, a children's club, and all-inclusive dining options. Guests can enjoy the stunning views of the Caribbean Sea and access to a variety of recreational activities.

Rooms & Amenities

Rooms at Krystal Cancun include modern amenities such as flat-screen TVs, minibars, and free Wi-Fi. Many of the 502 accommodations provide beautiful sea views, with options ranging from standard rooms to family studios, catering to various guest needs.

Dining Options

The resort features four restaurants, including the renowned Hacienda El Mortero, specializing in Mexican cuisine, and various bars offering cocktails and local dishes. Guests can enjoy buffet breakfast options and dine with panoramic views of the Caribbean Sea.

Leisure Activities

Leisure facilities at Krystal Cancun include a panoramic pool, beach access, and a children's club, Kamp Krystal, offering supervised activities. The hotel also provides guests with opportunities for snorkeling, sailing, and fishing.

Business & Location

Business amenities feature meeting rooms with a capacity of up to 400 people, making it suitable for events and conferences. The hotel's location offers quick access to nearby attractions, such as the Cancun Convention Center and popular nightlife spots.

Must-do experiences

  • Visit Mercado 28 for authentic local crafts and souvenirs.
  • Try the Tacos al Pastor at El Fogoncito for a true taste of Mexico.
  • Take a day trip to Isla Mujeres for stunning beaches and snorkeling.
  • Explore the Mayan ruins at El Rey, just a short drive from the hotel.
  • Catch a live performance of traditional Mariachi at Parque de las Palapas.
View all

Select your room type

Krystal Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Studio Sea View
2 persons
435 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Balcony
Deal of the
2 persons
345 sq. feet 
1 King-size bed
Shower
Air conditioning
Standard Room Two Double Beds
2 persons
345 sq. feet 
2 Double beds
Shower
Air conditioning
Deluxe King Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Balcony
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Krystal Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.4/10Review score

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show more

Dining Onsite

At Krystal Cancun, dining is a delightful exploration of diverse cuisines set against the backdrop of the stunning Punta Cancún. Each restaurant offers a unique atmosphere, from the warmth of traditional Mexican fare to the romantic allure of Mediterranean delicacies, inviting guests to indulge in authentic culinary experiences.
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo
Krystal Cancun Restaurant photo

Hacienda el Mortero

Mexican
Ambiance
Traditional hacienda setting, brimming with charm and cultural heritage.
Key Offerings
Savor gourmet Mexican dishes complemented by live mariachi music, creating an enchanting dining experience.
Reservation
Recommended.
Tuesday to Saturday 6:00 AM - 11:00 PM; Sunday 9:00 AM - 2:00 PM.

Aquamarina

International
Ambiance
Family-friendly atmosphere with a lively, welcoming vibe.
Key Offerings
Indulge in a variety of international dishes served throughout the day, perfect for breakfast, lunch, or dinner.
Reservation
Not needed.
Open daily from 6:00 AM - 11:00 PM.

Las Velas

International
Ambiance
Casual poolside setting ideal for families and relaxed dining.
Key Offerings
Enjoy an array of dishes while lounging by the pool; features both swim-up and covered bar areas for a refreshing experience.
Reservation
Not needed.
Open daily from 8:00 AM - 11:00 PM.

Mediterraneo

Mediterranean
Ambiance
Romantic dining environment perfect for intimate meals.
Key Offerings
Delight in exquisite Mediterranean specialties for dinner, complemented by an enchanting atmosphere.
Reservation
Recommended.
Monday, Wednesday to Sunday 6:00 PM - 11:00 PM.

Krystal Cancun Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Ho, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
800 ft
Night club
Palazzo
100 ft
Night club
The City Nightclub
1800 ft
Beach
Playa Forum
1500 ft
Beach
Mandala Beach Club
1000 ft
Night club
Mandala Nightclub
1000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
1300 ft
Night club
Daddy'O
1200 ft
Amusement Park
Delphinus Dreams
1100 ft
Punta Nizuc - Cancún 210
Playa Lagarto
1500 ft
Gallery
Galeria Balance Cancun
1800 ft
Restaurants
Hacienda El Mortero
700 ft
Blvd Kukulkal Km. 9.5
Vips
600 ft
Blvd Kukulkan Km. 9 Zona Hotelera
Wings Army
600 ft
Boulevard Kukulkan Km 9
El Mortero Restaurant
700 ft
Paseo Kukulcan Krystal Cancun
Monkey Business
800 ft
Boulevard Kukulcan Km 9
Hard Rock Cafe
1400 ft
Blvd. Kukulcan Km. 9.5 Zona Hotelera
Abolengo Cancun
800 ft
Boulevard Kukulkan
Hooters Party Center
700 ft
Boulevard Kukulcan KM 9 Lote 2 Zona Hotelera
Calypso"s Mexican Restaurant
1200 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
3 minutes' walk
A vibrant nightclub known for its spectacular shows, live performances, and an electrifying vibe perfect for a night out.
Playa Chac-Mool
8-minute walk
A delightful beach famous for its calm waters, ideal for sunbathing and relaxation. Amenities include loungers and beachside vendors.
Cancun Convention Center
Cancun Convention Center
10 minutes' walk
A multifunctional venue hosting events and conferences, also near various dining options, making it perfect for business travelers.
Museo de Arte Popular Mexicano
Museo de Arte Popular Mexicano
5 minutes' drive
This museum showcases Mexican folk art with engaging exhibits, offering free admission on Sundays and family-friendly activities.
Snorkeling Tours
30 minutes' drive
Exciting snorkeling trips are available at nearby reefs, often including equipment rental and guided experiences for all skill levels.
Yoga on the Beach
10 minutes walking
Relaxing morning yoga sessions are offered on nearby beaches, promoting wellness alongside scenic ocean views for a peaceful start to your day.
Hacienda El Mortero
Hacienda El Mortero
3 minutes' walk
Offers authentic Mexican cuisine in a vibrant atmosphere, with signature dishes like mole and fresh guacamole, perfect for family dining.
Wings Army
Wings Army
3 minutes' walk
Relaxed sports bar featuring a wide menu of chicken wings and beer, ideal for casual dining and watching your favorite games.
The City Nightclub
The City Nightclub
7 minutes' walk
A large nightclub with an energetic atmosphere, known for hosting prominent DJs, attracting both locals and tourists for an unforgettable night.
Mandala Beach Club
Mandala Beach Club
4 minutes' walk
A lively beach club offering lounge chairs, music, and refreshing cocktails, perfect for families and party-goers alike.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.7 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.3 mi
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs US$20 per person per day. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
8
Number of rooms:
502
Property is also known as
krystal cancun cancun
krystal cancun mexico all inclusive
cancun hotel krystal
krystal cancún
crystal cancun

Reviews and Ratings

Feedback about Krystal Cancun from previous guests about their experience.
Review score
Based on 1661 verified reviews
7.3/10
Very good
67%
Recommend
Breakfast
7.7/10
Cleanliness
7.8/10
Comfort
8.0/10
Facilities
7.4/10
Free Wi-Fi
7.8/10
Location
9.1/10
Paid Wi-Fi
7.7/10
Staff
8.1/10
Value for money
7.3/10
Pros
Clean rooms
Friendly staff
Good location
Beach access
Cons
Filthy pool
Stale food
Guest reviews
based on 9134 reviews
4/5
based on 2864 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Krystal Cancun
What is the distance from Krystal Cancun to Cancun International Airport?
Krystal Cancun is 22 km from Cancun International Airport.
Are there any nearby attractions to Krystal Cancun?
Nearby attractions include Playa Forum (0.5 km), La Isla Shopping Mall (4 km), and Coco Bongo (0.5 km).
What dining options are available at Krystal Cancun?
Krystal Cancun features four onsite restaurants, including Aquamarina and Las Velas, serving international and Mediterranean cuisine.
What are the check-in and check-out times at Krystal Cancun?
Check-in is at 15:00 and check-out is at 12:00.
Does Krystal Cancun provide beach access?
Yes, Krystal Cancun has direct access to a white sandy beach.
Is parking available at Krystal Cancun?
Free private parking is available on-site at Krystal Cancun.
What kind of rooms does Krystal Cancun offer?
Rooms at Krystal Cancun feature air conditioning, a flat-screen TV, a minibar, and a private bathroom with free toiletries.
Is Wi-Fi available at Krystal Cancun?
Free Wi-Fi is available in all guest rooms at Krystal Cancun.
Does Krystal Cancun accommodate children?
Yes, Krystal Cancun features a children's club and a kids' pool.
What recreational activities can guests enjoy at Krystal Cancun?
Guests can participate in activities such as snorkeling, fishing, sailing, and themed dinner nights.
Is Krystal Cancun suitable for business travelers?
Yes, Krystal Cancun has meeting rooms that can accommodate up to 400 guests.

Next best alternative

Consider them for your next trip.
Check-in
08Mar2026Select date
Check-out
09Mar2026Select date
Rooms and Guests2 Guests, 1 Room